Healthcare

Healthcare Patient Portal

An accessible patient portal for appointments, records and messaging.

Example Health NetworkWeb DevelopmentIllustrative example

This is an illustrative example

This case study was supplied with the platform to demonstrate the format. It does not describe a real client engagement, and the client name is fictional.

The challenge

Patients had no self-service route for appointments or results, so every request went through a call centre.

What we built

An accessible portal meeting WCAG 2.2 AA, covering appointment booking, results access and secure messaging, integrated with the existing records system.

The outcome

Routine requests moved to self-service, and the portal passes automated accessibility checks in CI.

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Healthcare Patient Portal

The challenge

What we built

The outcome

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